Basic tracking is used on this site so it is possible to see which Canyon Crest guides are actually opened each month. There is no retention period. On a Canyon Crest guide, a typo or a dead link belongs on the contact form. A Riverside office that wants a profile can go to list-your-firm.
A published work telephone shown on a profile is a line to that office, not to this site. If you have a question about a page on the site, use the contact form. That form is for notes about the directory. It does not start a client relationship or pause a filing window.